OUR TERMS & CONDITIONS
Studio Milla is a team of professional female photographers based in London.
1 Session Fee & Payments
Session Fee
Our prices as split into Session Fee and the cost of the products of your choice. We don’t offer packages to give you more flexibility. This Session fee is required to reserve the date and it is a non-refundable fee for any reason. Session fee does not include any images. This fee covers the time and talent of our photographer, processing images by our retoucher ( basic editing of the proofing gallery + hand editing the final images from the order) and setting up a proofing gallery with approx. 50 best images to choose from which will be provided online in a digital format with the password.
The photo session will range for about 1-2 hours.
A'la Carte Products and Minimum Spend
All products are purchased after the session directly from your online proofing gallery at our online Print Store. There is a minimum spend of £300 in our online Store so the total cost including Session Fee would be at least £550. This minimum spend amount (£300) must be paid before a session date and will be used as a credit for 10 digital images or any other product. You will get a coupon code which can be applied at the checkout to receive an amount discount of £300 off.
Invoice Payments
We offer two options of payments for your convenience:
classic bank transfers
online card payments*
*Please note there is an additional fee for all card payments if you prefer this method due to Stripe processing fees:
1.5% + 20p for standard UK cards
2.5% + 20p for EU cards
3.25% +20p for international cards
Please let us know when making a booking if you prefer to pay by debit/credit card so we will add this option with a processing fee to your invoice.
2 Products
No images, digital or physical are included in the cost of the Session Fee. All products, both digital files and physical products, are available to purchase AFTER the photo session directly from your online proofing gallery.
The proofing gallery will be sent just to show you all best images with no access to download them. You will not get any digital images from the proofing gallery until purchasing them at online Store .
There is a minimum spend of £300 in our Store. We always send full pricing with T&C via email to make sure our clients are aware of all the prices of the offered products and understand the investment cost after the session and all terms and conditions of our services.
List of all products with prices attached here: PRICELIST 2024
We offer Fine Art Prints, Print Boxes with Matted Prints, Fine Art Albums, a wide Collection of Wall Art and Digital Images.
Your finished products will be available within 4 weeks from completed order from the gallery or from the date the gallery will expire. Due to the nature of custom photography all sales are final.
3 Travel & Location Costs
If there are any costs or fees associated with the location you have chosen for their session, you will be responsible for those fees. We will not guarantee or arrange payment on any location. Session fee covers travel within 1 hour from Central London. Any location outside of London will be subject to an additional charge as a part of the agreement. These additional fees will be added to the cost as described in Section 1.
4 Rescheduling & Cancelling
If an illness or situation prevents a photo session from taking place, you may reschedule their session at least 72 hours prior to their shoot for next available date the photographer have within two weeks from the original date of the session. If there is no available date in two weeks after the scheduled date new Session Fee will be required. Should you fail to give a 72 hours notice, or wish to cancel the photography session, the Session Fee stated in Section 1 shall be retained by Studio Milla. We will reserve the date and times ranges agreed upon and will not make another reservation for the specific date and time frame. For this reason, session fee is not-refundable even if the date is changed or if the session becomes cancelled for any reason. We reserve the right to reschedule due to illness of the photographer, weather, equipment malfunction, or other circumstances beyond our control.
5 Re-Shoots
Re-shoots are determined at the discretion of the photographer. Re-shoots will not be given for poor choices of clothing, make-up, hair or weather related issues, or by not following the recommendations of the photographer.
6 Images and Online Proofing Gallery
Your images will be available for online viewing within 2 weeks after the session date in the password protected proofing gallery. You will be shown around 50 best soft edited ( basic correction only, no retouch) photographs from the session.
All the products, both digital and physical, are purchased SEPARATELY AFTER THE SESSION via online gallery at our online Store. When you choose your favourite images and products you would like to order we will FULLY EDIT THE IMAGES of your choice to match the style of our photography seen on our website. The editing process will last about 2- 4 more weeks depending on the number of chosen images.
The proofing gallery will be visible online for 5 days to give you time to make a purchase. There is a £100 fee for extending the visibility of the gallery for another 5 days or make it visible again after expiration date.
7 Fine Art Prints and Other Products
Physical prints and albums are not included in this agreement, and will be charged at a separate rate. If Fine Art Prints are ordered through our store by you, we are not responsible for the damage of prints after delivery , including damage caused during transit by mail. You assume all responsibility for the safety of all prints upon receipt. If you decided to order only digital images we can't guarantee the quality of prints and products produced by other lab or manufacturers.
8 Archives
All images will be available for ordering for one month following your first viewing date of the gallery. After one month, all images will be purged our hard-drive, except as needed for promotional purposes, to be determined by us at our sole discretion. We are not responsible for loss or damage to the digital files due to circumstances beyond our control. You will get the purchased digital files as a digital download from the gallery. It is recommend that you will store your copies in multiple computers, as well as in DropBox or other cloud storage services.
9 Model Release and Marketing Usage
We reserve the right to use images from your session and they may be displayed on our website, portfolio or other social media or print marketing material. By booking the session you will agree to these terms and conditions.
IF YOU PREFER NOT TO ALLOW US TO USE YOUR IMAGES ONLINE FOR MARKETING PURPOSES, PLEASE DO LET US KNOW BEFORE SIGNING THIS CONTRACT TO MAKE AN AMENDMENT IMMEDIATELY.
10 Liability
Our photographers are not responsible for any injuries inflicted upon any participating parties. You will be responsible for yourself and your children, and releases the photographer and Studio Milla from any claims against your person or your business.
11 Copyrights & Ownership
We retain all copyrights to all images created during your session. A print release will be given with digital files to print images for your personal use. It is illegal to copy, scan, download, print, share, or alter any image created by us without our prior written consent.